Privacy Statement Citadel Enterprises B.V.

This privacy statement explains which personal details Citadel Enterprises B.V. collects from you and how we use that data. In addition, this document contains information about how you can view your data, how you can (have changed) or delete your data, and who the (possible) recipients of this data are.

Company details

This privacy and cookie policy applies to the processing of data by Citadel Enterprises B.V. The person responsible for the processing of personal data is Citadel Enterprises B.V. With this privacy and cookie policy we want to give you clarity about the way we handle your data. If you have questions about this statement or the processing of data, you can contact us through:

Citadel Enterprises B.V.
Soestdijkerstraatweg 62
1213 XE Hilversum (Netherlands)
Phone: +31 35 642 2400
E-mail: info@citadel-enterprises.nl

Personal data that we collect

Citadel Enterprises B.V. collects and processes personal data for the following purposes:

  • The conclusion and execution of an agreement with you;
  • Answering questions and handling complaints;
  • Performing analyzes;
  • Compliance with legal obligations.

We only use your data for the purpose in question.

How we use personal data

We only process your personal data if you give permission for this, when this is necessary to fulfill an agreement or when this is a legal obligation. We only request information that we need to achieve the intended purpose.
If the processing is a legal or contractual obligation or necessary condition and you do not agree to the sharing of the personal data concerned, we can not be of service to you. We need certain personal data to ensure you can offer the service.

Why we share personal data

We hire third parties in the execution of our services. These are, for example, parties that support the hosting of our website and parties that manage the real estate. Your personal data will only be made available to third parties if this information is required for the third party to execute the relevant services. When these third parties process personal data during the execution of the relevant services, they do so as ‘processor’ for Citadel Enterprises B.V. We have made clear agreements with these parties, so that your personal data remains protected and is only used for the intended purposes. These agreements have been recorded in writing.

Retention period and security of your data

We only keep your personal data for as long as necessary for the purpose in question or as long as necessary to comply with the statutory obligation to retain.
We have taken appropriate technical and organizational measures to protect your personal data against loss, or against any form of unlawful processing.

Access and manage your personal data

You have the right to access, rectify and delete your data. In addition, you are entitled to portability of your data and the right to withdraw a given permission for a particular processing. Do you want to use one of these rights? Please contact us via: info@citadel-enterprises.nl

Cookies and similar technologies

Our website uses functional and analytical cookies.

  • The functional cookies are necessary to ensure that the website functions correctly;
  • The analytical cookies are used to measure the use of the website and are placed by Google Analytics.

We only use the statistics generated with these cookies to improve our website. The data is not shared with third parties. The data collected by the analytical cookies are anonymized and are therefore not traceable to you as a visitor to the website, so you do not need to give permission for this.

Change statement

We can change our privacy statement. We will make an announcement of this change on our website. Older versions of our privacy statement will be stored in our archive. Send us an e-mail if you want to consult it.

Questions and contact

If you have any questions about the privacy statement or about our services, we can be reached by telephone, e-mail and by mail:

Citadel Enterprises B.V.
Soestdijkerstraatweg 62 (Netherlands)
1213 XE Hilversum
Phone: +31 35 642 2400
E-mail: info@citadel-enterprises.nl

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